Which types of incidents can Illumio manage effectively?

Illumio is focused primarily on cybersecurity and policy management, making it well-equipped to handle incidents arising from unauthorized access attempts. When an unauthorized access attempt occurs, it typically indicates a potential breach or intrusion into secured systems. Illumio's micro-segmentation capabilities allow organizations to create secure zones within their data environments, effectively limiting access to only those users and devices that have been authenticated and authorized. This granular control means that Illumio can quickly identify and respond to access attempts that fall outside of established policies, enabling organizations to manage risks associated with unauthorized access.

While the other incidents mentioned—such as hardware failures, customer complaints, and social engineering attacks—are indeed critical issues that organizations face, they fall outside the specific purview of Illumio's capabilities. Hardware failures pertain to physical infrastructure issues rather than cybersecurity vulnerabilities. Customer complaints are more related to service and satisfaction, while social engineering attacks may require broader organizational training and policy changes rather than the direct application of micro-segmentation and visibility strategies that Illumio provides. Therefore, unauthorized access attempts align directly with Illumio's goal of securing and managing access to critical systems and data.